Trusted Health Companion
Hybrid Healthcare, just a message away!
AskMedi combines cutting-edge AI with real medical expertise. Patients receive fast, 24/7 assistance via AI, and can seamlessly escalate to professional consultations when needed.
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20,000+
Happy patients
Expert medical assistant
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Service name
Compassionate care, advanced treatments, and personalised support.
Service name
Compassionate care, advanced treatments, and personalised support.
Service name
Compassionate care, advanced treatments, and personalised support.
Service name
Compassionate care, advanced treatments, and personalised support.
Smart AI. Trusted Doctors. One platform.
Hybrid Healthcare
AskMedi merges state-of-the-art AI technology with genuine medical expertise. Patients benefit from quick, round-the-clock assistance through AI, with the option to easily transition to professional consultations when necessary. For urgent inquiries, doctors can validate AI recommendations, guaranteeing safe, precise, and human-verified guidance at all times.
- AI handles general health queries instantly
- Real doctors supervise and validate AI advice
- Patients always receive safe, accurate help
Healthcare that speaks your language – and listens too
Speak or Type in Any Language
AskMedi works where patients already are — WhatsApp. No apps, no accounts, no tech barriers. Patients can speak or type in their own language, and AskMedi listens, understands, and responds. It’s healthcare made universal.
- Text and voice support in multiple languages
- No app needed — just WhatsApp
- Easy for all ages and literacy levels
Your health chats, always at hand.
Secure Chat History & Medical Documentation in One Place
Every conversation and shared document with AskMedi is safely stored and can be referred back to anytime. Healthcare providers can upload and send medical documents directly via WhatsApp, giving patients fast, seamless access to their medical info.
- Securely stores chat and document history
- Admin system lets professionals upload and push info
- Easy documentation reference without any external app
Let AI handle routine – so doctors can focus on care.
Virtual Assistant for Doctors
Doctors on AskMedi get their own virtual assistant — ready around the clock. From summarizing chats, auto-responding to FAQs, and handling documentation, AskMedi boosts clinical efficiency. It reduces the load while keeping doctors in control.
- Auto-support for common patient queries
- Streamlines documentation and follow-ups
- Doctors stay informed and in charge
How AskMedi can help you
- 24/7 Health Assistant on WhatsAppGet answers to health questions, book appointments, and receive advice in your language.
- Voice & Image UnderstandingSend voice notes or pictures — AskMedi can understand and reply meaningfully.
- Real Doctor ConsultationsGet escalated to a certified doctor when AI detects a complex or sensitive issue.
- Reminders & Follow-UpsReceive personalized care instructions, medication reminders, and follow-up messages.
- AI-Powered Virtual AssistantSummarizes patient chats, suggests smart replies, and helps with routine communication.
- AI + Doctor Co-Pilot ModeReview and approve AI-generated advice before it’s sent to patients — you stay in control.
- Documentation HandlingShare test results, prescriptions, and notes directly via WhatsApp with built-in templates.
- Voice-to-Text Consultation SupportDictate notes or advice — AskMedi converts it and delivers to patients professionally.
- Patient History on DemandView chat history, past interactions, and documents for returning patients.
- AI Receptionist on WhatsAppAutomate FAQs, appointment scheduling, and general inquiries.
- Smart Follow-Up SystemKeep patients engaged post-visit with automatic check-ins and advice.
- Digital Document CenterSend reports, prescriptions, and bills easily through WhatsApp.
- Staff Coordination SupportHelp staff manage patient load with shared AI access and task management.
- Multi-Department TriageRoute patient queries to the right specialist or department automatically.
- WhatsApp-Based Virtual ClinicsOffer services like booking, consultation, and report delivery without custom apps.
- Doctor Oversight of AIDoctors review and approve AI responses for compliance and safety.
- Analytics & Reporting DashboardTrack response times, patient engagement, and department activity.
- Enterprise-Grade Chat History & Audit LogsAccess secure, searchable logs for legal, clinical, or audit purposes.
Frequently Asked Questions
Everything you need to know about how our medical assistant helps you stay healthy and informed.
What can your medical assistant help me with?
Our assistant helps you book appointments, manage health records, get medication reminders, connect with trusted providers, and answer basic health-related questions 24/7.
Is my personal health information secure?
Yes. We use end-to-end encryption and follow strict data privacy standards to ensure your medical information stays safe and confidential.
Can I use this service for emergency situations?
No. Our assistant is designed for routine care and support. In case of emergencies, please contact your local emergency services immediately.
How do I book an appointment through the app?
Simply log in, choose your preferred provider or service, select a time slot, and confirm. You’ll receive a reminder before your appointment.
Is this service available 24/7?
Yes! Our virtual assistant is always online to help with your questions, reminders, and support—any time of day.
Do I need a prescription to use the service?
No prescription is needed to use the assistant. However, you can upload or manage existing prescriptions within the app for better care coordination.
Healthcare, as simple as a WhatsApp chat
Interact naturally in their native language using voice or text, ensuring accessibility for non-English speakers, elderly users, and those with disabilities.
Take Control of Your Health Today
Join thousands who trust our medical assistant to simplify their care journey—from booking appointments to managing records and getting 24/7 support.