Smarter Care, Seamless Access
Hybrid Healthcare, just a message away!
AskMedi combines cutting-edge AI with real medical expertise. Patients receive fast, 24/7 assistance via AI, and can seamlessly escalate to professional consultations when needed.
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20,000+
Happy patients
24/7 support
Virtual assistant ready for service
Trusted Health Companion
Simplifying Patient Communication
Patients scan a QR code to access AskMedi through a trusted messaging channel. They can ask questions, clarify instructions, set reminders, or send voice notes and images. AskMedi gives instant guidance and, when clinical review is needed, alerts the clinic with a structured summary so clinicians can follow up during normal working hours.
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AskMedi
47s
Instant Support
For Virtual Clinics
Virtual assistant ready for service
Supported by
Propel@YH accelerator
Alumni of
Innovation Accelerator alumni
Member, Insurtech Lab
Partner network
Recognised for & accredited by
Awarded: Breakout 50, 2026
MHRA
Accreditation
UK GDPR and DPA 2018
US HIPAA
ISO 13485 · ISO 27001
Standards
Coming soon: EPR integration
AI Health Assistant
Get instant answers and smart support through your preferred app.
Doctor-Guided AI
AI responses are reviewed and approved by real doctors for safe care.
Voice & Image Support
Send voice notes or images - AskMedi understands and replies meaningfully.
Seamless Clinic Connect
Book appointments, receive reports and talk to clinics, all in one chat.
Smart AI. Trusted Doctors. One platform.
Hybrid Healthcare
AskMedi merges state of the art AI technology with genuine medical expertise. Patients benefit from quick, round the clock assistance through AI, with the option to easily transition to professional consultations when necessary. For urgent inquiries, doctors can validate AI recommendations, guaranteeing safe, precise, and human verified guidance at all times.
- AI handles general health queries instantly
- Real doctors supervise and validate AI advice
- Patients always receive safe, accurate help
Multilingual healthcare
Speak or Type in Any Language
AskMedi works where patients already are, allowing them to use their preferred chat app. No app downloads, no accounts, no tech barriers. Patients can speak or type in their own language, and AskMedi listens, understands, and responds. It’s healthcare made universal.
- Text and voice support in multiple languages
- No app needed for patients
- Easy for all ages and literacy levels
- UK GDPR
- Data Protection Act 2018
- EU GDPR
- US HIPAA
- EU CEN/TC 251
- Global ISO/TC 215
- ISO 13485
- ISO 27001
UK GDPR and Data Protection Act 2018, EU GDPR, US HIPAA, EU CEN/TC 251 and Global ISO/TC 215, ISO 13485, ISO 27001
Your health chats, always at hand.
Secure Chat History & Medical Documentation in One Place
Every conversation and shared document with AskMedi is safely stored and can be referred back to anytime. Healthcare providers can upload and send medical documents directly via AskMedi, giving patients fast, seamless access to their medical info.
- Securely stores chat and document history
- Admin system lets professionals upload and push info
- Easy documentation reference without any external app
Let AI handle routine, so doctors can focus on care.
Virtual Assistant for Doctors
Doctors on AskMedi get their own virtual assistant ready around the clock. From summarizing chats, auto responding to FAQs, and handling documentation, AskMedi boosts clinical efficiency. It reduces the load while keeping doctors in control.
- Auto support for common patient queries
- Streamlines documentation and follow ups
- Doctors stay informed and in charge
Selected by Breakout NextWave in HealthTech
Recognised as One of the UK’s 50 Most Promising Early-Stage Tech Startups
AskMedi has been featured in the Breakout 50 as a NextWave HealthTech startup. Built as an AI-powered, human-supervised patient communication platform, AskMedi helps people navigate care, understand treatment, and stay connected across fragmented health systems.
This recognition highlights AskMedi’s mission to make healthcare communication easier, faster, and more accessible for both patients and professionals.
Download the Breakout 50 report
Download the Breakout 50 report
- Selected within the HealthTech category
- Featured among the UK’s 50 promising early-stage tech startups
- AI-powered and human-supervised patient communication platform
How AskMedi can help you
Clear guidance. Less uncertainty. Better outcomes.
- Instant Support When You Need ItAsk questions, understand your care instructions, and get guidance in a way that actually makes sense to you.
- Speak NaturallySend messages, voice notes, or photos. AskMedi understands your language and explains things clearly.
- When It’s More Serious, A Clinician Steps InIf your question needs professional review, AskMedi alerts your clinic and prepares a summary so a healthcare professional can follow up.
- Stay On Track With Your CareGet reminders, follow-ups, and personalised instructions that help you manage your treatment confidently at home.
A better patient experience. For everyone.
- An AI Assistant That Prepares Every ConversationAskMedi summarises patient queries, highlights what matters, and gives you context before you even see the patient.
- Better Documentation With Zero Extra WorkAskMedi writes updates, notes, and patient-friendly explanations that save you time and feed directly into the record.
- Speak, Don’t TypeDictate advice or documentation and AskMedi converts it into clear, professional notes or messages.
- Patient History On DemandInstant access to past queries, summaries, and documents so you always know the full picture.
Improve patient communication without increasing staff workload.
- Your Digital Front DoorAutomate routine questions, appointment requests, and practical information through a simple messaging interface.
- Consistent Follow-up For Every PatientMaintain continuity of care with automated check-ins and personalised follow-up messages.
- A Smarter Way To Share InformationSend reports, prescriptions, and formatted documents directly through the system.
- Less Coordination StressGive your team shared access to AI tools that help manage workload, triage queries, and keep everyone aligned.
The quality of Communication drives the quality of care.
- Smart Triage Across DepartmentsPatient queries are automatically routed to the correct service, reducing delays and bottlenecks.
- A Virtual Clinic Layer That Doesn’t Require an AppProvide booking, messaging, results, and support through a simple interface patients already know how to use.
- Human Oversight Is Built InClinicians approve AI-suggested replies for safety, clarity, and compliance.
- Operational Insights You Can Act OnTrack volumes, response patterns, outcomes, patient engagement, and service-level performance.
- Audit-Ready By DesignAccess full chat histories and secure logs for governance, quality, and clinical review.
More clarity. Faster follow-up. Better patient support.
- Support Patients Between AppointmentsHelp patients understand care instructions, manage symptoms, and stay confident after they leave the clinic or hospital.
- Reduce Repetitive QuestionsAskMedi handles common patient questions and explains routine guidance clearly, so nurses can focus on the patients who need human support most.
- See What Matters QuicklyWhen a patient query needs review, AskMedi prepares a structured summary with the key details, so nurses do not have to read through long conversations.
- Keep Care Plans On TrackSend reminders, follow-up instructions, and check-ins that help patients follow treatment plans, attend appointments, and manage recovery at home.
Safer medication support. Clearer advice. Fewer avoidable issues.
- Help Patients Understand Their MedicationExplain dosage instructions, side effects, precautions, and medication routines in clear language patients can easily follow.
- Answer Common Medicine QuestionsAskMedi supports patients with routine medication queries, helping reduce confusion around when, how, and why to take their medicines.
- Flag Medication Concerns For ReviewIf a patient reports side effects, missed doses, interactions, or uncertainty, AskMedi prepares a structured summary so the pharmacist or clinical team can review it.
- Improve Adherence And SafetySupport patients with medication reminders, follow-up guidance, and personalised instructions that help them take the right medicine at the right time.
Connected member care. Clearer journeys. Better outcomes.
- Help Members Understand Their CareExplain diagnoses, treatment options, and next steps in clear language, helping members feel informed and confident after consultations.
- Guide Members To The Right SupportHelp members navigate their care pathway, understand available services, and connect with the most appropriate provider or next step.
- Keep Members On Track Between AppointmentsProvide personalised reminders, medication prompts, preparation guidance, and ongoing support to improve adherence and follow-through.
- Reduce Routine Enquiries And Avoidable FrictionAnswer common questions earlier and guide members more effectively, helping reduce unnecessary enquiries while allowing teams to focus on more complex needs.
How AskMedi Works for Patients
A simple three-step process that helps patients ask questions, understand their care, and take the right next step with confidence.
1
Ask
Patients send a question, concern, photo, or voice note through their own favourite messaging platform - nothing to download, nothing to learn.
Understand
AskMedi explains what the information means, highlights the next steps, and prepares anything that needs a clinician’s review in a clear, structured summary.
2
3
Act
Patients follow the guidance, set reminders, or wait for clinician follow-up when required - staying on track with their care without adding extra workload to the clinic.
Everything important is added to your medical record correctly.
AskMedi converts your questions, audio notes, and updates into clear clinical notes that your healthcare team can see directly in your record. Clinicians don’t read long chat logs - they see structured, relevant summaries. And if you prefer a message not to be recorded, you can choose that before sending.
Frequently Asked Questions
Everything you need to know about how our medical assistant helps you stay healthy and informed.
What is AskMedi and how does it work?
AskMedi is an AI-powered healthcare assistant available directly on WhatsApp. It helps patients get instant, reliable answers to health related questions, and also connects them with real doctors for consultations when needed. It’s a smart blend of AI support and professional medical care, all in one easy to use platform.
Is AskMedi a replacement for doctors?
No, AskMedi is designed to assist, not replace medical professionals. For general queries, our AI can provide helpful information instantly. For critical or complex matters, our system involves certified doctors who can review, validate, or take over the conversation to ensure accurate care.
Can I speak in my own language or send voice messages?
Yes! AskMedi supports multiple languages and understands both text and voice messages. Whether you’re more comfortable speaking or typing, AskMedi is designed to communicate naturally in the way that suits you best.
Is my medical information safe with AskMedi?
Absolutely. Your chats, documents, and medical history are stored securely and only shared with authorized doctors. We follow strict privacy standards to keep your information confidential and protected.
Powered by specialist medical intelligence, not generalised AI.
AskMedi analyses each question and routes it to the most appropriate model for the topic - whether that’s medication safety, chronic condition management, symptoms, lifestyle support, or administrative guidance. It works like a team of specialist AIs collaborating behind the scenes, ensuring patients get responses that are accurate, relevant, and tailored to their condition.
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Join thousands who trust our medical assistant to simplify their care journey—from booking appointments to managing records and getting 24/7 support.